At Model Train Shop, we understand that receiving your model trains and accessories in a timely and secure manner is crucial to your hobby experience. That’s why we offer a variety of delivery options to suit your needs, ensuring that your purchases arrive safely and efficiently, no matter where you are in the world.

Shipping Options

We provide two main shipping methods to cater to different preferences and budgets:

  • Standard Shipping: For those who prefer faster delivery, we offer standard shipping via DHL or FedEx. This option typically takes 10-15 days after dispatch and comes with a flat rate of $12.95.
  • Free Shipping: For orders over $50, we provide free shipping using EMS. This method takes 15-25 days after dispatch, making it a cost-effective choice for larger orders.

Order Processing

Once you place your order, our team works diligently to process it within 1-2 business days. This ensures that your items are prepared and dispatched as quickly as possible, minimizing any delays in delivery.

Global Reach

We are proud to serve model train enthusiasts worldwide. Our shipping services cover most regions, with the exception of certain remote areas in Asia. Whether you’re in the heart of Memphis or across the globe, we strive to make your shopping experience seamless and enjoyable.

Returns Policy

We stand by the quality of our products, but if for any reason you are not satisfied with your purchase, you can return it within 15 days of receiving your order. Please ensure that the items are in their original condition and packaging. For more details on our returns process, feel free to contact our customer service team at [email protected].

Why Choose Us?

Choosing Model Train Shop means choosing a partner who values your passion for model railroading. Our commitment to quality, competitive pricing, and exceptional customer service ensures that your journey with us is as rewarding as the hobby itself. Whether you’re a beginner or a seasoned collector, we are here to support you every step of the way.

Thank you for choosing Model Train Shop. We look forward to delivering your next model train adventure right to your doorstep!